Website : www.genpact.com
Job Role : Customer Support
Eligibility : Any Graduate
Experience : 0-3 Years
Job Location : Delhi/Gurgaon
Company Profile:
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur.
Candidate Profile:
Customer Service
Display empathy/ understanding/ concern towards customers
Be fluent in free speech - Predominantly English
Wants to delight customers, above and beyond the call of duty
Is able to communicate clearly
Is able to handle complaints, even when handling unpleasant customers
Works accurate and with eye for detail
Has a pleasant, friendly style
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